HoneyPower is backed by a 180-day money-back guarantee — one of the longest windows in this category — so you can try it with confidence.
If you are not satisfied with HoneyPower for any reason, you may request a refund within 180 days of the purchase date for the product price. The window runs from the date of purchase, and empty bottles are included.
Contact our customer support team through our contact page with your order number to request a return authorisation. Please wait for the return address before posting anything back.
Return the bottles, even empty ones, to the address our support team provides. Put your full name, email and order ID inside the box. Return shipping costs are the responsibility of the customer unless otherwise stated; send it tracked.
Once your return is received, refunds are typically processed within a few business days, after which your bank posts it to your card. Shipping fees, if any, are non-refundable.
The 180 days run from purchase rather than delivery, so on a 6-bottle order the window and the supply end on about the same day. Questions? Reach out to our support team.